COVID-19 Action Plan

It is our top priority to keep our employees and their families healthy, especially in the midst of the COVID-19 pandemic. GROW will follow guidelines established by federal, state, and local government. Our goal is to adhere to current public health policy, to protect the health of our team, and ensure business continuity. This work plan details how we intend to operate while protecting the health and well being of the GROW team. This has been crafted with guidance from the Centers for Disease Control and Prevention (CDC), Occupational Safety and Health Administration (OSHA) guidance, State of California, and Placer County. This plan states the responsibilities of individual members of the GROW team and outlines the actions we all can take to prevent the spread of COVID-19.

GROW has implemented these protocols to help ensure the safety of the GROW team. However, the success of this action plan is dependent on every team member to understand and follow these protocols. The intent of this action plan is to clearly communicate the work plan, state the workplace safety protocols, and establish a level of comfort for the team while working in the office.

We understand and appreciate that each individual has a unique situation. We encourage anyone with specific risks or concerns to communicate directly with their manager or the GROW Human Resources Department (HR) to discuss alternate arrangements. Employees with concerns or who have increased risk of illness, live with someone with increased risk, or are unable to work on-site should provide a written communication to HR to establish a remote work schedule.

Essential Workforce

On March 19, 2020, Governor Newsom issued Executive Order N-33-20 directing all residents to immediately heed current State public health directives to stay home, except as needed to maintain continuity of operations of essential critical infrastructure sectors and additional sectors as the State Public Health Officer may designate as critical to protect health and well-being of all Californians.

In accordance with this order, the State Public Health Officer has identified a list of industry sectors that comprise the "essential workforce". GROW is essential workforce as defined by the Sector Index "7. Communications and Information Technology".

Working in the Office
Due to the evolving nature of the COVID-19 pandemic, creating an exact timeline for resuming “normal” operations is not feasible. GROW will continue to monitor federal, state, and local guidance and and adjust operations accordingly. As long as COVID-19 is a factor, GROW will use a dynamic approach to on premise work that is consistent with federal, state, and local guidelines. Currently, GROW is operating on a modified remote work schedule with a maximum of 15 employees in the office at any given time. Social distancing protocols and modified work schedules are in place and must be followed.

  • If you feel sick, don't come to work — If you, or anyone you have come into contact with, is sick or feeling sick, PLEASE do not come to the office.
  • If you have been in a crowd, don't come to work — If you have been in any setting that has exposed you to a group of 25 people or more, please self quarantine and avoid the office for 14 days.
  • Temperature checks — Upon entering the office everyone is required to hand sanitize, take their temperature, and sign in with date and time. If anyone has a temperature above 99, please exit the building immediately and notify HR.
  • Wash your hands — Please wash your hands whenever you enter the building and as frequently as possible.
  • Wear a mask - Wear a mask in common areas and in all meetings with groups of four or more. Maintain social distance of 6 or more feet at all times.
  • Staggered and monitored schedules — Weekly staggered schedules are currently in effect. Employees must record their attendance in the office daily. Rotating schedules will be used to minimize employee contact until all restrictions are lifted.
  • Cleaning and Sanitation — Wipe down work stations and equipment daily with provided sanitation products. Remember to do this any time you leave the building and return to your work station.
  • Workstation modifications — GROW has modified the office layout to create at least 6 feet of distance between workstations or physical dividers have been installed.

It’s important to understand that this is a fluid situation that is subject to change based on federal, state, and local guidance, and the pandemic itself.

General Employee Health and Hygiene
Practicing good hygiene is essential to prevent the spread of COVID-19. Do your part by practicing good hygiene at work and at home:

  • Regularly wash your hands for at least 20 seconds throughout the day with warm water and soap, specifically before eating.
  • Cover coughs and sneezes.
  • Avoid touching your eyes, nose and mouth.

To help employees remain healthy, hand sanitizer and disinfecting wipes available throughout the office. We have limited amounts of these supplies and will continue to restock as we are able. It is suggested that employees wash their hands more frequently than normal. Additionally, building management has instructed the office cleaning crew to disinfect key areas such as faucets and door handles on a daily basis.

In addition, employees are strongly encouraged to wear face coverings when in public and when physical distancing of 6 feet or more cannot be guaranteed. Employees may provide their own face coverings in accordance with CDC guidelines or use the face covering provided by GROW. It is recommended that employees wear face coverings when entering and exiting the building and when using common areas such as bathrooms, kitchen and the lobby. GROW will maintain a small inventory of disposable masks and gloves as a backup.

Cleaning and Disinfecting Protocol
Employees should do their part to help keep the office as clean as possible by cleaning and disinfecting their workstations and surfaces they commonly use. Employees should also avoid using others’ workstations, tools and equipment. Additionally, whenever an employee uses a common piece of equipment (e.g., printer or fax machine), it should be wiped down prior to and following use. Proper cleaning and disinfecting supplies will be provided by GROW. Employees should wash their hands with warm water and soap for at least 20 seconds after cleaning or sanitizing a surface. GROW has requested that building management facilitates cleaning of common areas and other frequently touched surfaces throughout the day.

Office Procedures
In addition to the guidance outlined above, has implemented the following workplace procedures:

  • Deliveries— will set up contact less drop zones for all deliveries, including mail and packages. An assigned contact or contacts will process mail and packages at least three times per week, utilizing gloves. Employees ordering food delivery service will need to instruct drivers to utilize drop off zones for contact less delivery.
  • Visitors—Until further notice, all nonessential visitors are prohibited and any interviews should be conducted virtually. For business-critical visits (e.g., material deliveries), will take steps to safeguard employees and visitors by:

GROW may add to this list of workplace procedures. Employees should monitor workplace communications to ensure they’re up to date on all health and safety communications.

GROW has implemented various workplace protocols designed to preserve the health and safety of our employees as they return to work. This section further explains these protocols. For additional information, please reach out to your manager or supervisor.

Social Distancing Protocol

Employees should follow social distancing best practices while at GROW’s facilities, including but not limited to workstations, kitchen, common areas and office spaces. Specifically, employees are asked to:

  • Stay 6 feet away from others when working or on breaks. Where a minimum distance cannot be maintained, engineering or administrative controls will be in place.
  • Avoid job tasks that require face-to-face work with others when possible.
  • Avoid contact with others whenever possible (e.g., handshakes).
  • Avoid touching surfaces that may have been touched by others when possible.
  • Distance themselves from anyone who appears to be sick.
  • Avoid gathering when entering and exiting the facility. Employees should also only enter and exit designated areas.
  • Follow any posted signage regarding COVID-19 social distancing practices.
  • Disinfect their workspace often.
  • Avoid touching their face.
  • Avoid nonessential gatherings.
  • Stagger lunches to limit the number of individuals in the kitchen.
  • Limit number of employees in common areas.

GROW may extend our social distancing guidelines after the office reopens. Please monitor your email and adhere to any additional guidance as it is provided.

Employee Screening, Exposure and Confirmed Illness Protocols

Keeping employees safe is our priority. To accomplish this task, we have created various procedures for screening employees who return to work, dealing with exposure to COVID-19, responding to a confirmed case of COVID-19 and reporting transparency.

Employee Screening Protocols
The Equal Employment Opportunity Commission permits employers to measure employees’ body temperatures before allowing them to enter the worksite. Any employee screening will be implemented on a nondiscriminatory basis, and all information gleaned should be treated as confidential medical information—specifically, the identity of workers exhibiting a fever or other COVID-19 symptoms should only be shared with members of company management with a true need to know.

Employees may be asked to confirm the status of their health as part of working in the office. GROW reserves the right to implement a screening protocol for symptoms, such as temperature checks or signed certifications, at any point. Results will be tracked separately from any personnel records and will be kept confidential. This protocol will commonly be implemented upon initial opening of the office and as a response to a confirmed diagnosis. Employees unwilling to complete a screening will be required to work remotely.

COVID-19 Exposure and Confirmed Illness Protocol
Employees who test positive for COVID-19 or believe they have been infected will be instructed to follow the advice of a qualified medical professional and self-quarantine. Employees who are symptomatic or who have tested positive should not return to work until approved by a medical professional.

Return to Work Considerations

Employee was symptomatic but was not tested for COVID-19. The employee may return to work if all of the following conditions have been met:

  • No fever for at least 72 hours and have not used fever-reducing medication during that time.
  • Coughs and other symptoms are gone.
  • Seven days have passed since they last experienced symptoms.

Employee was tested for COVID-19 and the result was negative. The employee may return to work if:

  • No fever for at least 72 hours and have not used fever-reducing medication during that time.Coughs and other symptoms are gone.
  • They have received two negative COVID-19 tests in a row.

When an employee tests positive for COVID-19, deep-cleaning procedures will be triggered. Furthermore, employees who have been in close contact with an individual who has tested positive for COVID-19 must self-quarantine.

Reporting Transparency Protocol
Any employee who experiences COVID-19 symptoms or has tested positive for COVID-19 must notify HR as soon as possible. The employee will be asked to assist with contact tracing. This information will be tracked separately from personnel records, and names will not be released. Depending on the circumstances, GROW will notify impacted employees if there is a confirmed case of COVID-19 in the workplace. GROW may elect to close the office for a period up to 72 hours following a confirmed case to allow for natural deactivation of the virus.


It is our top priority to keep our employees and their families healthy. The COVID-19 pandemic has created uncertain times and resulted in unprecedented workplace changes. As communicated throughout this work action plan, we are prioritizing the health of our employees every step of the way.

The success of this action plan relies on how well all of us follow social distancing and health and safety protocols at GROW. We ask patients and understanding of the fact that the COVID-19 pandemic may require our work plans to change. Employees will be given as much notice as possible in the event of an unforeseen setback or office closure.




Acceptance of Terms

1551 Lincoln Way
Auburn, CA 95603

PO Box 9001
Auburn, CA 95604